SL_PROFILE_Bryn_Mawr_Periodontics_1021_Layout 1 10 / 28 / 21 4 : 46 PM Page 2 D Bryn Mawr Periodontal Associates 1201 County Line Road , Suite 201 Bryn Mawr , PA 19010 ( 610 ) 525 - 8485 BrynMawrPerio.com be seen at the detriment of their overall health . It’s so important to me that I make patients feel comfortable and less anxious . I could tell patients knew we were doing everything we could to protect them when they thanked us for their care , for being her periodontal practice , Dr . Keating decided available , despite having to undergo surgeries to invest in increasingly expensive equipment in the middle of a pandemic . ” and technology . “ Even if we only cared for Dr . Keating says she and her team , as We were able to a few emergency patients here and there , it well as her patients , have also found time was the right to laugh and to be grateful , too . She can thing to do to protect our pivot through remember “ feeling like it was Christmas team , our patients , and our community , ” morning ” when that first order of N95 she says . The cost of gloves alone had gone some of the masks came in . The celebratory scene in up 50 times , she remembers , and frustrations her mind would be akin to The Wolf of mounted as guidelines from resources such Wall Street’s Jordan Belfort tossing money as the U.S . Centers for Disease Control and difficult times in the Prevention continually changed . air , she jokes , except it was PPE Dr . Keating kept pressing forward , driven rather than dollar bills . and still take by her commitment to keep doing “ the next Dr . Keating marvels at how well her right thing . ” She read every article she could team has adapted , including the implemen - great care of our find and adapted as the science evolved . An tation of new routines and adopting new article about protocols on an airline using steps to protect patients and each other . “ I patients . I’m so electrostatic sprayers to disinfect fine particles am incredibly lucky to have the team believe convinced her to look for something similar in me , ” she says . “ All of the doctors and proud of what for her office — no small feat when such supportive staff saw how hard I worked to equipment was nearly impossible to get . keep them protected , so they decided to we achieved as Dr . Keating succeeded in reopening the trust my vision . ” practice in May 2020 . Equipped with a HEPA Through it all , Dr . Keating says the a team . air filtration system and UV lights for enhanced practice did not have a single outbreak . This sterilization , Dr . Keating is likely due in part to the fact that all staff was able to create — Dr . HanH Bui Keating , got vaccinated as soon as they could , as did a “ surgically clean air ” environment . Bryn Mawr PerioDontal she . Furthermore , Dr . Keating ensures the The question remained : How would associates ongoing safety of others by receiving a new patients respond to this new environment , COVID test every 10 to 14 days . which became cold and “ sterile ” compared I with pre - pandemic days ? She used to greet n the end , Dr . Keating says her team’s She began exploring the process of some patients with a hug , and now she creativity and perseverance have paid off . reopening as a “ one step at a time ” had to speak to them through layers of Though she admits to having gone through endeavor — and she threw herself into it . protective gear that made her feel like a a moment of uncertainty at the outset — of First , she researched the equipment she character from Star Wars . To her surprise , “ deciding whether or not to keep going ” — could add to the practice to mitigate the most patients were thrilled just to be back she says she could not be more thankful spread of the disease . Then , she procured in her care , benefiting from the personalized , that she did . personal protective equipment for her and gentle treatment to ensure their oral health . “ Thinking back to looking at those her staff , which proved particularly chal - Many of the most vulnerable patients made degrees on my wall , I had to make some lenging considering the widespread PPE their first trip outside the house a dental tough choices , and it wasn’t easy , ” shortages . She remembers waking up at 6 she visit with her . a.m . one day and going to six different says . “ But we were able to pivot through “ Serving others is what I love to do — it’s Home Depot locations in search of N95 some of the difficult times and still take what I find so rewarding about this career , ” masks . She succeeded in procuring what great care of our patients . I’m so proud of she says . “ There were so many cases of she needed , and wound up donating excess what we achieved as a team . Today , we dental pain PPE to medical colleagues . and infection , cracked teeth , continue to move the bar up and work ? Despite having almost no income from patients who could not wait any longer to harder each day . ” SUBURBANLIFEMAGAZINE.COM OCTOBER 2021 | 57