Suburban Life - Bucks/Princeton - Issue #5 (May 2021)

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SL_PROFILE_Tompkins_VIST_Bank_0521_Layout 1 5 / 26 / 21 11 : 10 AM Page 1 D PROFILE Tompkins VIST Bank offers in - person , mobile , and internet banking at all 19 branch locations in Berks , Delaware , Montgomery , Philadelphia , and Schuylkill counties . BEYOND BANKING people who are most important . ” For more than 100 years , Tompkins VIST Bank Tompkins VIST Bank considers itself the bank for individuals and small busi - has been proving its worth as a true community nesses by combining local decision - making , sophisticated services , and a desire to partner by always putting people first . build relationships through ease , conven - ience , and personalized service . The bank b y P H I L G I A N F I C A R O | p h o t o g r a p h y b y J O DY R O B I N S O N offers in - person , mobile , and internet banking at all 19 branch locations in Berks , tions also prompted the bank to quickly Delaware , Montgomery , Philadelphia , and ow does one ever truly know if they offer its digital capabilities on a larger scale Schuylkill counties . have chosen the “ right ” banking to better serve customers during the pan - Among its array of services is personal partner ? Tompkins VIST Bank cus - H demic and in the future . and business financing options such as tomers realized last year , during one of As Vice President and Commercial SBA , real estate , working capital , and the most challenging events in U.S . Relationship Manager Heather Moore notes , equipment loans , all customized to the history , that they had chosen their banking at its core is about helping people . needs of clients . It also provides options banking partner wisely . “ When you do lending as a bank , of for commercial and personal insurance When the COVID - 19 pandemic hit the course you look at the numbers , ” she says . needs provided by its affiliate , Tompkins United States in the first quarter of 2020 , “ But it’s really about talking to people about Insurance , as well as options for handling the most devastating economic downturn their business and employees and what personal wealth and investments , through in a century soon followed . Businesses they need . You have to get the stories behind the offices of Tompkins Financial Advisors . throughout southeastern Pennsylvania were the numbers — that’s what’s important . All share a common focus : serving the negatively impacted . Closings and layoffs That’s what we do at Tompkins . I’ve worked people in their communities . loomed . Working families worried about at a big bank and gotten an inside view . As “ A big benefit of our bank is we have their next paycheck . Business owners began employees who have been here 20 to 30 tightening their belts , doing whatever they a lender , they take the application and years , ” adds Business Development Officer deemed necessary to keep their doors open . submit it into a black hole and get a yea or Michael Parelli , who also manages the At that moment , Tompkins VIST Bank nay . Every customer is different and at the Tompkins VIST branch in Conshohocken . proved its worth as a true community big bank their unique story didn’t matter . ” “ We don’t have the large turnover like big bank . The bank responded quickly and She says it’s a different story at Tompkins banks do ; I worked at a big bank for six effectively , increasing its outreach to clients VIST Bank . years , so I to determine their needs . Services during “ At Tompkins , I have a direct line of know . We maintain a connection that most uncertain communication to upper management , ” with the community . ” time included tempo - she adds . “ It doesn’t mean we do every As a result , customers rarely , if ever , rary loan assistance and participation in deal , but we can be creative and flexible . take their business elsewhere . the Paycheck Protection Program , through We care about the story — the people — “ We’re their bank , ” Parelli adds . “ We which it helped more than 740 businesses behind the numbers . We know it’s the know their first name and they know us , protect approximately 7,000 jobs . Restric - SUBURBANLIFEMAGAZINE.COM MAY 2021 26 |

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SL_PROFILE_Tompkins_VIST_Bank_0521_Layout 1 5 / 26 / 21 11 : 11 AM Page 2 and they have my cellphone number and A big benefit of our can call or text me anytime , seven days a week . If they want to come in to see me , bank is we have they can . If they want to talk virtually , they can . Whatever is best for them . ” employees who have Tompkins VIST Bank has been part of local communities since 1909 . Charities , been here 20 to 30 nonprofits , and civic organizations are essential to a successful community , and years . … We maintain the bank is proud to help with more than just a donation . Team members often vol - a connection with unteer and help those who need it most , such as the beneficiaries of the annual the community . Officer Brad Fox Memorial Golf Outing . The late Plymouth Township police officer — Michael Parelli , was killed in the line of duty in 2012 while ToMPkins VisT Bank’s responding to a hit - and - run crash . Business deVeloPMenT “ Many of us are involved in our com - officer and Manager of munities , ” Parelli says . “ I’m involved in The conshohocken Branch the Montgomery County Chamber of Com - merce in King of Prussia . We try to stay in touch with the community as much as put a pool in his backyard for the kids or overseeing sales and operations , as well we can . When we see a place where we needs a loan for something . ” as developing and maintaining good cus - can help , we do . ” Stimson pauses for a moment’s reflec - tomer relationships . In other words , bankers connect with tion . “ We’ve had people come here for help communities far beyond the traditional “ You know , when you can help people after the big - box banks had turned them boundaries of banking . who came in doubting that we could help down , ” he says . “ They call us for help “ We are very much about doing it the because the big bank couldn’t , it gives and are thinking that they’re never going right way by supporting our customers you such a great feeling , ” he said . “ There’s to get a loan because the big bank wouldn’t , and the community , ” Moore adds . “ It’s a satisfaction that comes from helping so how will the little bank ? I tell them about supporting the community and people in your community because you we’ll look at what they need and do our growing the bank ethically . It’s about see them all the time . We’re involved in best . Maybe the big bank didn’t calculate putting the customer’s needs first . Getting community events , like golf outings for something right . ” out in the community , talking to people . good causes . We stay in touch with cus - If it can be done , Stimson says , Tomp - That’s the right way to grow business . ” tomers beyond the banking . ” kins VIST Bank will get it done . Vice President and Regional Community Why ? As Moore notes , banking at “ We’re big enough to work with busi - Banking Manager Scott Stimson has been Tompkins VIST Bank is about more than nesses , ” he says . “ But we’re also able to an integral part of that growth for the past ? the numbers . It’s about people . work with the regular Joe who wants to 15 years . In his role , he is responsible for BANKING IN CONSHOHOCKEN Tompkins VIST Bank 221 West Ridge Pike Conshohocken , PA 19428 VISTBank.com ( 610 ) 834 - 1999 Heather Moore Vice President and Commercial Relationship Manager hmoore @ tompkinsfinancial.com Michael ( Mike ) Parelli Business Development Officer and Conshohocken Branch Managerm mparelli @ tompkinsfinancial.co Damira Holden D For more information about Tompkins VIST Bank , including details Conshohocken Assistant Branch Manager dholden @ tompkinsfinancial.com on its 19 branch locations , call ( 888 ) 238 - 3330 or visit www.VISTBank.com . SUBURBANLIFEMAGAZINE.COM MAY 2021 | 27

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