Certain iconic brands become synonymous with a particular product because of their proven track record of success and high customer satisfaction levels over a long period of time. When it comes to windows and doors, Andersen certainly fits that mold. Recently named the nation’s best overall company for windows by U.S. News & World Report, Andersen remains the go-to choice for homeowners who seek better energy efficiency, comfort, and curb appeal in their homes.
Of course, even a manufacturer like Andersen needs the right partners to ensure that customers are getting the best options with the proper installation. Since 2008, ACRE Windows & Doors has been filling that role for clients in Pennsylvania, New Jersey, and Delaware. Not only is ACRE the longest-tenured contractor with Andersen certification in the entire country, but it is also the biggest; ACRE boasts a team with more than 100 years of combined experience in the industry.
“We’re in our 15th year of operations and we’re very lucky to have the relationship that we have with Andersen, which is the largest and most well-respected window and door manufacturer in the United States,” says Valerie Manfred, who co-owns ACRE with her husband, Matt. “We’ve been proud to offer their products for so long, and homeowners love them. There’s such a wide variety between wood and composite.”
Local residents may be in need of new windows or doors because they live in older homes with dated products, or because the builder of their new house used an inferior option to save on costs. Whatever the case, ACRE can provide a replacement that will allow them to save dramatically on their monthly energy bills while creating a much more pleasant living experience.
ACRE offers a wide range of Andersen windows varying in color and style, including casement, bow, bay, and double-hung. Materials include traditional wood or vinyl along with the most popular option these days, which is a composite called Fibrex. Manfred notes that it is more than twice as strong as vinyl and more economical than wood, does not warp, and does not lose its energy efficiency.
While some clients choose to replace every window in their house at once, others may not be able to fit that into their budget. ACRE will help clients in this category develop a plan to do the project in phases. Because the selection process can also be overwhelming, the ACRE team will also walk homeowners through the process so they can make the most appropriate choice.
ACRE’s expertise does not stop there. Because all of its installers are full-time employees who have been trained in the proper Andersen installation methods, ACRE has control over the whole process. Andersen even gives the customer a warranty on the installation because of the confidence it has in ACRE’s craftsmanship.
“If a customer needs service, we’re able to provide it comprehensively,” Manfred says. “We’re not pointing the finger at a subcontractor, who’s then pointing it at a manufacturer, and creating a huge hassle for the homeowner. With us, we’re the sole point of responsibility and we’re going to take care of that product for as long as it’s owned by the homeowner.”
Another way ACRE stands out is with a new initiative focused on repair services. Because new windows and doors may be an expense that homeowners are not quite prepared for, ACRE’s team can help them get more use out of their current products, and will even give them a credit toward their new windows and doors when they are ready to make that commitment.
“So we’ve started to offer very affordable repair services for those folks who may just have a broken lock or may just need some glass replaced and don’t need to replace the whole window right now,” Manfred says. “Finances can be tight from time to time, and this service allows us to give a good experience for a customer and fix their current problem. Down the line, when they are ready for new windows and doors, we’re there for them as well.”
For more information about ACRE Windows & Doors, call (888) 737-5223
or visit ACREWindows.com.
Photo by Jody Robinson
Published (and copyrighted) in Suburban Life magazine, February 2024.
